DryLog support

Questions, problems or a feature you need on site? Email info@zincirx.com and include your device model and the app version from the App Store or Google Play.

How do I restore my Pro unlock on a new phone?

Install DryLog with the same Apple ID or Google account you bought it with, open Settings in the app and tap Restore purchase. Pro carries over at no charge, whether you have a subscription or the lifetime unlock.

How do I cancel my subscription?

On iPhone or iPad: Settings, tap your name, then Subscriptions. On Android: Google Play, tap your profile, then Payments & subscriptions and Subscriptions. You can also tap Manage subscription in the app's Settings. Cancel at least 24 hours before the free trial or the current period ends to avoid the next charge.

Will my jobs move to a new phone?

Jobs are stored only on the device, with no cloud account. Share each job's PDF report before you switch phones so you keep a copy. Your device's own backup (iCloud or Google) may include app data, depending on your settings.

How are GPP and dew point calculated?

From temperature and relative humidity using the psychrometric equations in the ASHRAE Handbook (Hyland-Wexler saturation pressure), adjusted for the job-site altitude you set in Settings. Grain depression is the chamber GPP minus the dehumidifier outlet GPP from the same day. The numbers are a field aid; check them against your own meters and standards.

Why does my report say Trial?

The free version allows one job and marks reports as Trial. Unlock DryLog Pro (Settings, then Unlock) for unlimited jobs and clean reports with your logo: 7 days free, then $19.99 a month or $149.99 a year, or $99.99 once.

Which devices are supported?

iPhone and iPad with iOS 15 or later, and Android phones and tablets with Android 7 or later.

Privacy

DryLog keeps your data on your device. Read the DryLog privacy policy.